Privacy Policy

Last Updated: 5th June 2025

Bloom Reformer Studio Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

  • Business Name: Bloom Reformer Studio Limited

  • Address: 1A Warner Street, Mickleover, Derby DE3 0GG

  • Contact Email: hello@bloomreformerstudio.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Health-related information (where relevant for class participation)

  • Booking and payment history

  • Marketing preferences

3. How We Collect Your Data

We collect your information when you:

  • Book a class or service via our website or the Mindbody platform

  • Sign up to our newsletter or marketing list

  • Fill out a contact form

  • Communicate with us via email or social media

4. Why We Collect Your Data

We use your personal information for the following purposes:

  • To manage your bookings and payments

  • To send you class reminders and updates

  • To provide customer support

  • To deliver marketing emails (if you have opted in)

  • To comply with legal obligations (e.g., health and safety)

5. Legal Bases for Processing

We process your data based on the following lawful grounds:

  • Contractual necessity – to manage your bookings

  • Consent – for marketing communications

  • Legal obligation – for compliance with regulations

  • Legitimate interest – to improve our services and respond to your inquiries

6. Sharing Your Data

We only share your data with trusted third parties when necessary:

  • Mindbody – for class bookings, client management, and payment processing

  • Email marketing platforms (e.g., Mailchimp or equivalent, once selected)

  • Professional advisors, legal authorities, or regulatory bodies where legally required

We never sell your personal data.

7. Data Retention

We keep your personal data for as long as necessary:

  • Booking history and payment records: up to 6 years

  • Marketing contact details: until you unsubscribe

  • Health forms or waivers: as required for legal and insurance compliance

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate data

  • Request erasure of your data (“right to be forgotten”)

  • Object to or restrict how we process your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at hello@bloomreformerstudio.com

9. Cookies

We may use cookies to improve your website experience. You’ll be informed and given the option to accept or reject cookies when visiting our site (cookie policy to be added if tracking tools like Google Analytics or Meta Pixel are used).

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.